Fiverr Community Forum

How to download and save vector file?

I am so confused as I cannot download or save my files that my wonderful Fiverr designer made for me. Can anyone talk me through it? I’m using an iPad and cannot save them to google drive, and if I save them in pages they just stay pale grey in colour and won’t open! It means I can’t use any of the files yet! Please help! Thanks, Donna

Have you try to download your things using laptop or pc? and then upload them to your google drive?

Thank you Avextor - I only have an iPad and for some reason they won’t download - it’s very frustrating!

D

I cannot download any of my FIVERR files created by my Fiverr artist. I have attempted two PCs and using Google Chrome and Firefox. The files are 8 + MB in size. I receive a black screen on one PC and an error on the other. User error? Am I supposed to close the order first?

try again and find why you can’t download it.

what kind of file? format? device?

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