Hi everyone! I need advice to effectively communicate to buyers. The problem is many buyers are placing orders before contacting me. My gig’s description tells all buyers to message me before placing an order. Many buyers in recent weeks are ignoring the description. They just place an order and say they followed all of my directions when finalizing their order.
I just move on and complete the order in most cases. I only had to contact customer support on one occasion as a buyer wanted me to copy an article from another website. That is a major copyright violation.
I also own two websites and I will not write topics that will compete against me. That would be a counterproductive practice. I also will not write articles to support certain political beliefs. I would like to kindly turn down a request instead of cancelling it.