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How to get a good repeated buyer from fiverr


coder_juwelrana

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This is a part of the basics of running a business, and there is no simple answer.

en.wikipedia.org

Customer retention

Customer retention refers to the ability of a company or product to retain its customers over some specified period. High customer retention means customers of the product or business tend to return to, continue to buy or in some other way not defect to another product or business, or to non-use entirely. Selling organizations generally attempt to reduce customer defections. Customer retention starts with the first contact an organization has with a customer and continues throughout the entire Su...

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Based on the theories I’ve studied in university, one of the many factors is exceeding customer’s expectations of quality. But countless other factors can impact, such as the customer service and how you build a relationship with the customer (a tip can be treating the order as more than just a transactional situation).
However, ultimately, factors that are not completely in your control can also impact whether the customer returns, even if they liked the service.

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