Hey, Fiverr hive!
I’ve been on Fiverr for about 2 years now, doing voiceover intermittently while pursuing acting in NYC. For awhile, while I was a new seller, I would get various jobs maybe once a week. Not too much traffic, but steady. Somehow, later, I was randomly chosen to be featured on Fiverr. This brought a HUGE amount of traffic to my gig (3-5 orders a week), and allowed me to become Level 2. This trend continued, and I made a LOT more money during this time - my gig operated much more like a business, and a lot less like a weekly, part-time commitment.
One day, with 6 or 7 orders in my queue, a buyer canceled an order saying she was on a deadline (which she never told me about in her order description), after trying to pay $5 for a $30 project. It was, of course, my fault in not explaining it to her in time, but she canceled without warning, which gave an automatic 1-star rating to my gig. This was the only bad rating I’ve ever gotten, and my gig almost immediately stopped being featured. Orders stopped coming in.
Even though I’ve gotten a lot of 5 star reviews since then, my rating is 4.9; and my orders are somewhat nonexistent. Sometimes my gig goes for 1-2 weeks without one - and when orders DO come in, they are only $5-$10. I am at the point in my real life where my survival job isn’t making me as much money as I need to live in this city…and the extra income from Fiverr was a LOT more beneficial than I realized. My question for all seasoned pros who may have had an experience like this: is there a way to get my page featured again? Or anything I can do, other than getting a feature, to once again increase gig traffic?
Thank you all SO much!