Fiverr Community Forum

How to get money back from cancellation

Bought a package months ago… never started it… have decided to not move forward… emailed seller… the message from her asking to start the project was immediately gone… however my 30$ was NOT in my account… Where do I get my money back? the seller should not have had it since the work was never started… no information was given… Can someone advise?

Any suggestions would be greatly appreciated… fragglesrock… please check you inbox… I have asked for my money to be returned… we never communicated about the project because I never started it…

Is there anyone that can help… Fiverr has not responded to requests…



Sheriff’s note: it’s not allowed to call out other members