First of all this post is inspired by one buyers story on this same Forum. It made me think a bit and I decided to write this and hope it will help a bit to all buyers. Day after day there is a lot of a bad experiences written by buyers about Fiverr sellers. I don t want when a new buyer comes here on a forum makes a conclusion all us sellers are same, scamy etc; because we are not. Even sometimes the ones about who you are reading a bad stories might be a good seller, just not the right one for a job buyer needed to get done. So fallow some of this key-points and I think you will be happy and satisfied with services provided here.
-You as a buyer know what kind of a task you want to get done. Before placing an order after you choose a seller, explain your task to them and ask them how would they do it. Let every seller to show you they actually posses key skills for a task and at least a basic knowledge. For example if you are ordering a SEO service and Social Media services ask them to explain you what SEO is with their own words and check how much familiar they are with a current social media. If you are hiring a designer ask them about tools they will use and ideas they have, if you are hiring a writer just talk about anything to see their writing skills and how much they are close with a topic you need to be written. Now some sellers usually see that type of a approach as waste of time, but actually it is opportunity for us sellers to prove you how our feedback and reviews are true, and of course to prove ourselves as a right person for a job.
DON T MIND TO PAY MORE
Sellers which value their work and are aware of input of a time and effort into something have a higher price then basic GIG for a complete task. Sometimes we all get dragged into marketing tricks where ever we go in life, and when someone is offering you a miracle for a really low low price, ask yourself how is that possible and then before a placing an order have a conversation with a seller as I described above. For an example if you need ebook cover, someone can do it in 5 minutes (yup, 5 minutes) by just downloading some image from internet and putting a title on it, then someone can do it in few hours, by asking you for a book summary, reading, talking with you and on the end you get a cover you envisioned. If you need your web or something tweeted or posted on fb, yeah someone can give you 1000 views in an 10 minutes, ask yourself are those real views or bots? It takes time and effort to do a real traffic (even though I have a poor knowledge about it, but I use google to learn things I don t know about)
BEFORE PLACING AN ORDER FOR A LOT OF A MONEY DO BASIC GIG TEST
Let your seller (or sellers) to do a basic GIG sample for you. Order basic, and see how it looks like if you think that is what you need purchase an extras and get your work finalized.
READ A GIG
It is important to read a GIG, so you know what is basic, what is extra and what the seller can or can t do, if something is not clear to you , message a seller and talk with them.
READ A TERMS OF SERVICES YOU AGREE ON
Read it, don t just agree, that way you will know your rights, sellers right, whats ok to do, what is not ok to do.
6.IF YOU STILL GET BAD TREATMENT FROM A SELLER CONTACT CS
Yeah CS can be a bit slow, but they do their job, and they are good at it. Let them help you, explain your case, don t just bash a seller, there is always an option of misunderstanding. Be fair and think clear. Even though sometimes you don t get what you wanted from a seller, seller still put a lot of a time and effort into it, so just think about how maybe it is partially your fault to, because you hired them without an interview or testing their skills.
Hope this helps, and in future we shall see less posts about bad sellers and bad buyers. Remember communication is a key in this type of outsourcing jobs.