How to instruct a customer on how to update or remove their feedback!


#1

Hi guys,



I had a customer who was not satisfied with the gig I delivered at first but then I upgraded them and they are thrilled and want to update their feedback.



What is the process or instructions on how to update feedback?



Thanks :wink:


#2

Hello,



There’s a little pencil where he has to click on it and have it edited. I believe he has up to 3 days before he can no longer edit a feedback.


#3

Hello. I also need to update a review for a seller to 5stars. I cannot seem to find a “pencil” or any options from my android to update feedback successfully.

Should I go to actual website from Laptop?

Need help someone please before time lapses. Wish to keep my promise for job done well


#4

You can link the buyer the official feedback page of fiverr: https://sellers.fiverr.com/en/article/feedback


#5

Yes try using a the site instead of the app