Let me give a bit of context and you’ll see it’s not so controversial:
First, I am not saying that there are no good programmers in India; I’ve worked with great programmers from India and working in a different industry, we did a bunch of H1-B visas for Indian nationals and it went really well.
The issue here is two elements put together:
- We’re not conducting interviews for a job here where we can meet the person, etc: we need a lot of very small tasks done well and fast ‘on demand’, hence coming to fiverr; so there is a random element.
- The ratio of qualified programmers vs. unqualified ones is worse in India than in the US, or EU and I think Indian nationals will all agree to that.
So, picking randomly from a pool where we have a lower chance, statistically, to get someone competent is not appealing.
Today, I have a failed graphic designer begging for SEO work but no worries, suddenly he discovered he can also program. I also have another one that asked for an extension after only being able to demonstrate that he managed to run our sample after 3 days. A while back another one claimed to have designed the No1 site in our business category, although we know that these guys don’t outsource. I even told fiverr when cancelling gigs that I have left some drag out of pure entertainment since I was provided every possible excuse in the book, from family death to doctor’s orders!
We have something around 7 fiverr accounts since different people here handle different domains; not one has been spared.
What we found out is that the pattern is the following: “can you do…” “yes, I can do it” “I didn’t even explain the details” “trust me, I am an expert, I can do it”; then they struggle and we discovered that many try to cobble things together from online tutorials and eventually we get something that doesn’t work well, or, in many case, nothing at all.
Maybe the real answer is that fiverr is not a viable platform for us; we have found one awesome guy so far.
I know hiring faceless guys online, without a verifiable resume, is a gamble; what I am trying to do is to change the odds by hitting geographical areas where these odds are better. We even considered putting ads in German, Spanish or French to be able to localize the pools better.
I feel being insulted when people lie to us about their skills and then being labelled as a racist when I want to avoid the geographical area with the highest incidence.
To take an analogy, if an area of town was full of crime, so you decide you don’t want to go live there; this area is full of Italians, does that make you racist? or do you use facts to make an informed decision? not everyone in this area of town would be a criminal, there would be great people, but the stats play against that area. Same in this case.