I list my delivery at 2 days, which is more than enough time for me to get back to a buyer. Usually I try to get back within a few minutes, or a few hours if I’m asleep when the order comes in (a lot of orders come in while I’m asleep). I give people two revisions, so when I deliver the work, they send it back for revision.
There’s been two buyers now where they only check in about once a day, meaning that the revision process takes several days. In once case I guess the buyer was busy and he requested extra services so it turned into five days. Even though nothing went wrong and he gave me a good rating, the order showed up as “LATE” on my screen after two days and now my response rate on my profile page is lowered. What am I doing wrong?