Fiverr Community Forum

How To refund a Buyer After Order As Been Completed?

Please how do i refund a buyer after an order as been completed?

Though this buyer request for CANCELLATION after delivery but i declined it…now i wanna refund this buyer.

Please any help?

In the respective order page, go to ‘resolution centre’ section on top right after ‘activity’, and click ‘request cancellation’. after having done that, the buyer needs to cancel the order from his side as well, then finally the order will be mutually cancelled.