Fiverr Forum

How to refund all my money?


#1

the seller cancel the order and i got my refund but i paid 567$ and the refund i got is 540$? why? its not my fault not to finish my order in time? how can i ask for all my money 567?


#2

If you check the Terms of Service at the bottom of the Fiverr main page you will find that the difference is the processing fee.


#3

so how can i send my money back to Paypal?


#4

What did you order ?


#5

You can ask Customer Support by putting in a request here:
https://www.fiverr.com/zendesk_login?source=footer


#6

yes i did and i am waiting for answer


#7

I ordered 4 games by 567$ and the seller cancel the order but i only got 540$ !!!


#8

All you can do is to wait for their reply - good luck!