hardlogic Posted March 16, 2017 Share Posted March 16, 2017 is there way to refund part of the order around 30% or 50% to the buyer? Link to comment Share on other sites More sharing options...
leahemme Posted March 16, 2017 Share Posted March 16, 2017 I don’t think so. I wish they had this option though. Link to comment Share on other sites More sharing options...
emblaester Posted March 16, 2017 Share Posted March 16, 2017 I really have no idea, but try and go to the resolution center-thing. It used to be only for cancelling orders but I think it’s upgraded, so there are more choices now on how to handle it.If that doesn’t work, I would either contact CS, or maybe cancel that order completely and start a new one which is 30% or 50% less. Link to comment Share on other sites More sharing options...
diegow Posted March 16, 2017 Share Posted March 16, 2017 To the best of my knowledge there isn’t a straightforward way to make partial refunds. You can always cancel & send an offer, but that would increase your cancellation rate.Personally, I keep a spreadsheet for each client with debits and credits, and thus leave any payment exceeding rendered services as a credit. I also inform clients of their accrued credit each time I deliver an order.If clients paid well over the actual cost for the service, or if they already had enough credit to cover the job requested, I used to cancel so as to refund them straight away, but since ALL cancellations started counting against my rating, I now try to avoid it if at all possible. Link to comment Share on other sites More sharing options...
saleeem Posted March 16, 2017 Share Posted March 16, 2017 HiNo you can’t do that Link to comment Share on other sites More sharing options...
landongrace Posted March 16, 2017 Share Posted March 16, 2017 You will have to do a mutual cancellation and start a new order at the right amount. Link to comment Share on other sites More sharing options...
hardlogic Posted March 16, 2017 Author Share Posted March 16, 2017 To the best of my knowledge there isn’t a straightforward way to make partial refunds. You can always cancel & send an offer, but that would increase your cancellation rate.Personally, I keep a spreadsheet for each client with debits and credits, and thus leave any payment exceeding rendered services as a credit. I also inform clients of their accrued credit each time I deliver an order.If clients paid well over the actual cost for the service, or if they already had enough credit to cover the job requested, I used to cancel so as to refund them straight away, but since ALL cancellations started counting against my rating, I now try to avoid it if at all possible.Thanks Alot helpful information Link to comment Share on other sites More sharing options...
zunigadds Posted March 16, 2017 Share Posted March 16, 2017 is it possible ? I think my designer doesn’t understand me sweat I gave to her many opportunities Link to comment Share on other sites More sharing options...
hardlogic Posted March 16, 2017 Author Share Posted March 16, 2017 is it possible ? I think my designer doesn’t understand me sweat I gave to her many opportunitiesyet, it is not possible. but may be in the future it will be more helpful to refund what you haven’t done Link to comment Share on other sites More sharing options...
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