Fiverr Forum

How to refund the payment


#1

we have made the payment today. Actually the payment that we made was process 3 times include the actual payment. how to refund the payment? can somebody help me


#2

Hello there - I presume you’re a buyer?

You’ll need to contact Customer Service for any payment queries.

Good luck!


#3

yes. I am a buyer. anyway thank you :wink:


#4

You can ask your seller to cancel the order, and automatically refund will be initiated.


#5

i have done 3 payments for a single task, but there was some error during payment. i only want to refund for 2 payments. so what i can do for to get refund my 2 payments?


#6

and may i know step to refund my payment?


#7

i suggest you to contact fiverr customer support and explain your situation they will help you for sure


#8

Thanks gamunu for give us some information