Fiverr Forum

How to release funds?



I am a BUYER on Fiverr and recently had to cancel two orders.

I now have a balance and want to spend it on my next order but when I place an order I can’t see an option to use it.

Can anyone help?



It may take up to 14 days before you can spend any unused balance in the marketplace.


Hello Heather,

To utilize your Fiverr “Credit” you have to spend the exact amount for example.

You have a $10 Credit, if you purchase a gig for $15, it will not be applied.

So the best thing would be to ask your seller to send you a custom quote for $10 for the gig and another for $5.

Then the first $10 will be taken from your credit, and the rest you can pay again from your fund source.

Hope this made sense.

Good Luck! :thumbsup: