Fiverr Forum

How to release funds?


#1

Hi,

I am a BUYER on Fiverr and recently had to cancel two orders.

I now have a balance and want to spend it on my next order but when I place an order I can’t see an option to use it.

Can anyone help?

Thanks


#2

It may take up to 14 days before you can spend any unused balance in the marketplace.


#3

Hello Heather,

To utilize your Fiverr “Credit” you have to spend the exact amount for example.

You have a $10 Credit, if you purchase a gig for $15, it will not be applied.

So the best thing would be to ask your seller to send you a custom quote for $10 for the gig and another for $5.

Then the first $10 will be taken from your credit, and the rest you can pay again from your fund source.

Hope this made sense.

Good Luck! :thumbsup: