Fiverr Community Forum

How to Reply to Reviews

Can anyone tell me how i can respond to customer reviews on one of my gigs? Step by step please.

2 Likes

thanks a ton.

Is there a way to reply to a review on a cancelled order? In this case, the buyer ignored my messages for well over a week, then cancelled the order for late delivery and left no explanation. Can I leave a short comment on his review? It does not show the star rating my end for cancelled orders. As a new seller on Fiverr, negative reviews such as his are very detrimental to my ratings.

I have looked into this too, i am not sure you can. I haven’t found anything. You might want to post a forum post regarding that question.

When an order is cancelled for late delivery the site leaves the automatic 1 star review. The buyer does not leave that. You cannot answer it.