My fist experience using fiverr is not a good one. I was having someone design a logo for a dog grooming business. The first logo they sent me was not very good so I asked for a revision and gave them more info about what I had in mind. Then a week later they sent me another logo that was almost what I wanted but not exactly. I searched google images for some more ideas I could send them to help relay my vision. What I found was they copied both designs exactly and just re-coloured it and slapped my business name on it. What the hell???
Anyways, I asked for a refund and left a bad review. Btw they have over three hundred and fifty 5 star reviews and are a level 2 seller. By looking a little closer at the reviews today they are all very fake looking. I guess I should have looked more closely at the reviews before I ordered.
It took me a couple hours to decide on this “artist” and now I have to find another but I am very hesitant and not very trusting of this site. I was hoping to have this logo done a week ago so I could get started on my business cards, flyers, website etc.
How can I report this account and what should I look for when finding a real artist?