Fiverr Forum

How to reset my security question?


#1

i forgot my security question, how do i reset it? in case i contacted customer support they say “Seeing as this is very sensitive information, we will not be able to help you reset/recover the answer to your security question.” . i so some posts on that forum says when we withdrawing money we need to provide answer for that question. yesterday i got my first order. so in future day when i have to withdraw money, how to do that without knowing and resetting that question?


#2

You only need to know the answer to your security question, which you really must know surely?
There are only 5 questions, so 5 possible answers for you?

To change to a new security question and answer, you still have to know the answer to your original one, so resetting it won’t help I’m afraid.


#3

no. there is only one question. :frowning:


#4

You must know which school you went to? It can’t be that long ago! :wink:

When I said there are 5 possible questions, that’s how many you can choose from in the ‘set security question’ dropdown.


#5

i know what is my elementary school :joy: but i don’t remember how did i enter it when i am setting it. yes to set new question, first i have to answer current question. :disappointed_relieved:


#6

fortunately i got remembered it. thanks god. i tried it with before. but after typing wrong answers even if we type correct one, site will reject it. that’s why :blush: