First time on Forum. But i must share my experience.
I have one client who asked a revision on their existing logo.Its for FB probile as she explained.
I accepted the job and send her the design right away. Also i send her vector, HQ image…etc.
She came back after two days and left 1 star. Than i started RESOLVE NOW button, but she refuse to help and revise her feedback. Than i wrote her in inbox, and she started to ask for her money back. In the meantime Fiverr customer support did NOTHING! - They cant help me with 1 star for nothing, they cant contact her, they cant see our conversation and how the project goes, actually they only return her the money!
How is the worker protected on Fiverr ?? Client can do anything with the rating ?? Client can get money back?? What worker gets ??