How to stop outside Fiverr contact


#1

So we all know that we can’t contact each other outside Fiverr…bla bla bla.

Recently I’ve been getting… “…you commented on this topic, I offer service on that topic”. Like if I commented on SEO, I get SEO experts contacting me on Skype. I nicely say no thank you then block them. I remind them it’s against Fiverr TOS to contact me via Skype.

I also got someone wanting me to install WordPress (I offer this gig), add a theme, 12 plugins and woocommerce as he wanted an online shop

I kindly reminded them that it is $2,000 minimum.

He got upset and threatened to report me to Fiverr CS because I am lying on my Fiverr gig.

I say that my offers are exclusively available on Fiverr.

That shut him up. I haven’t heard from Fiverr CS :grin:


#2

You have no idea how many clients I’ve lost because they contacted me outside or wanted contact outside Fiverr. I’m considering changing my profile pic to a logo rather than my own pic.


#3

Well, I don’t have Skype anymore (slowly getting rid of all sinful temptations), but I do receive messages from other sellers like “I’ve see your advice on the Forum. Can you please help me with my gig or get more sales? You’re a TRS star!” - like that’s gonna warm me up inside and make me feel all fuzzy and happy to help them get sales when I have no more sales!

Is it against the forum’s or site’s rules to be contacted on Fiverr for help because I helped on the Forum?


#4

It´s not against the rules per se, but discouraged. Forum Do’s and Don’t’s, this quote from those is what I sent the last one contacting me here per inbox, he replied that he got the point and thank you.

Contacting other users, moderators/admins by private message/inbox is not absolutely disallowed, but unless invited it is considered a breach of etiquette to do so. In particular, do not contact other users to ask for sales, mentoring, profile or forum help, etc. We recommend that you contact other users only if they invite it and realize that the user may report you for spam. There are times that users may have good reason for making contact off-forum, just take extra-special care in doing so.


#5

today one buyer ask me about my personal id ,i simply answered sorry i can’t provied you my info here.


#7

I also did same. Thanks @nazrul500


#8

Happened to me too. I simply told the person that for their safety and my own it was better to do all business related contact directly in the platform… curious, they haven’t reached back at me.


#9

some time some buyer ask your skype id?I thing real buyer not ask contact info


#10

I just got this message from someone I don’t know:

can we have video chat now
can we have video chat now
can we have video chat now


#11

Its only a term violation if its about a fiverr gig.


#12

So where did you get this idea?


#13

A couple of years ago they changed the wording in the terms.


#14

Are you saying we can contact people outside of fiverr as long as it’s not related to a gig?

Why wouldn’t they be able to buy our services outside of fiverr after the outside contact?


#15

This thread was revived OP miroslavglavic.
Forum account blocked. User cannot post or start topics.


#16

I remember him and why he was blocked.


#17

Yes the terms only forbid outside fiverr communication when its done to circumvent fiverrs messaging system. Otherwise you would have to break ties with clients you bring to fiverr, heh and just think if a family member joins fiverr (would look silly if people sat around the dinner table in silence while communicating using fiverrs message system when they need you to pass the salt.


#18

Fortunately, I didn’t use Skype for a long time :slight_smile: Anyway, my usernames are different too :slight_smile:


#19

My friend and I had to stop meeting up in real life because we are both buyers and sellers. We didn’t want to break the terms of service on the site. All interactions are now via Fiverr communication only. One day when she stops being a seller we shall be together again!


#20

On the internet, sometimes it is difficult to tell if someone is being sarcastic or not…


#21

I have direct clients outside of any platform who also happen to use Fiverr for things that I don’t offer.
There are also clients who know me from the outside world and don’t have a Fiverr account and came to me because they saw by browsing the web that I have gigs on Fiverr. They reached out to me and we did business.
It is not possible to forbid people to know each other and to do business. It’s just life.
I would never do any transactions on Fiverr with my clients from the outside world, whether or not they have an account. They wouldn’t want to do it via an unnecessary middle man either.