Fiverr Forum

How to Stylishly Compel Your Customer to Give You A 5-Star Review


#1

I have to start by saying I’m new to Fiverr, Yes! Entirely new…just a few days old. Don’t laugh yet, hold it on that smile, perhaps when you know the truth, you’ll burst into a complete laughter. Lesser than 5 days old!

However, even on my 5-day birthday on Fiverr, I can still give you a few customer relation killer tips to help you deal with your customers properly and efficiently. With the little time I’ve spent on this innovative platform, I’ve come to realize that reviews is the key to customer patronage.

Reviews from customers are not always screaming great service, many a time, it depends mostly on your mode of interaction with your customer. Below are tips to help you achieve the theme of this post:

  1. Addressing your customer sir/ma does you no harm, instead, it births a keep-coming-back spirit in them.
  2. Never be arrogant towards customers even when you offer them the best service in the world, its a track to 1-star review.
  3. Use smile emoji often, it creates a happy environ
  4. Be clear on what you would offer them in your gig or pre-order conversations
  5. Always use a positive language
  6. Attend properly to customer complaints
  7. Keep a close conversation with your customers to make them feel remembered
  8. Always end your conversations properly, “I’ll get back to you soon” is always a nice sentence to say before running off a chat.
  9. Never create a gig you can’t offer or you’re not an expert at
  10. Keep a long lasting impression by offering great service!

In between, I love creating contents, proofreading them and/or editing them as applicable. I write for high traffic sites too. Hope the tips above helps. Cheers!


#2

It wouldn’t hurt to proof/edit this post either, just saying.


#3

Nice tips!


#4

wonderful and highly effective :slight_smile: i too used those same tips when i started and it made all the differense :slight_smile:


#5

Anything like proof a post? Just saying.


#6

Thanks!


#7

Feels more wonderful to know I’m not alone


#8

Great Tips :). Thanks Mate


#9

That just makes no sense. Your English is good, but don’t kid yourself and others that you are a proofreader. Lesser should be fewer, for example. Countable nouns? There are plenty more. Also quite a lot of preposition confusion, not to mention that you omit some (in)definite articles from time to time. This is really just the tip of the iceberg.

You are not a proofreader. If you are, you would not make these mistakes. Nor would you reply to me like you have above: why wouldn’t you proof[read] your own posts? Just, you know, saying.

The proof is quite literally in the pudding in this case. Or is that prove? I just can’t tell, sometimes.


#10

Great Tips!


#11

I can’t believe you posted that! Do you know why most people fail? Even the successful ones, why some unexpectedly find themselves at level zero? They spend ‘so much’ time analyzing others’ shit whilst neglecting theirs. I won’t do you the favor of analyzing yours…exactly what you started with…It makes no SENSE!


#12

You’re welcome


#13

:).


#14

Thanks for these tips :slight_smile:


#15

:slight_smile:


#16

I ll give you five stars for that.


#17

I didn’t analyze anything. Those are just the glaring errors that jumped out. But please, tell me more about how most people fail!

(PS: tip #5)


#18

Hi, I have a question about tip number 1, Addressing your customer sir/ma does you no harm:
Why should I address someone as ma? I used to call my mother that sometimes.


#19

I tend to address my customers via their username (and so do they). It’s way easier.


#20

Yeah, it actually does many harms. I posted request before and wouldn’t look twice at any offers that address me by anything else that’s not my username.