saheedoladele Posted August 12, 2016 Share Posted August 12, 2016 I have to start by saying I’m new to Fiverr, Yes! Entirely new…just a few days old. Don’t laugh yet, hold it on that smile, perhaps when you know the truth, you’ll burst into a complete laughter. Lesser than 5 days old!However, even on my 5-day birthday on Fiverr, I can still give you a few customer relation killer tips to help you deal with your customers properly and efficiently. With the little time I’ve spent on this innovative platform, I’ve come to realize that reviews is the key to customer patronage.Reviews from customers are not always screaming great service, many a time, it depends mostly on your mode of interaction with your customer. Below are tips to help you achieve the theme of this post:Addressing your customer sir/ma does you no harm, instead, it births a keep-coming-back spirit in them.Never be arrogant towards customers even when you offer them the best service in the world, its a track to 1-star review.Use smile emoji often, it creates a happy environBe clear on what you would offer them in your gig or pre-order conversationsAlways use a positive languageAttend properly to customer complaintsKeep a close conversation with your customers to make them feel rememberedAlways end your conversations properly, “I’ll get back to you soon” is always a nice sentence to say before running off a chat.Never create a gig you can’t offer or you’re not an expert atKeep a long lasting impression by offering great service!In between, I love creating contents, proofreading them and/or editing them as applicable. I write for high traffic sites too. Hope the tips above helps. Cheers! Link to comment Share on other sites More sharing options...
emmaki Posted August 12, 2016 Share Posted August 12, 2016 It wouldn’t hurt to proof/edit this post either, just saying. Link to comment Share on other sites More sharing options...
psychicbunny Posted August 12, 2016 Share Posted August 12, 2016 Nice tips! Link to comment Share on other sites More sharing options...
genkiworld Posted August 12, 2016 Share Posted August 12, 2016 wonderful and highly effective 🙂 Link to comment Share on other sites More sharing options...
saheedoladele Posted August 12, 2016 Author Share Posted August 12, 2016 Anything like proof a post? Just saying. Link to comment Share on other sites More sharing options...
saheedoladele Posted August 12, 2016 Author Share Posted August 12, 2016 Thanks! Link to comment Share on other sites More sharing options...
saheedoladele Posted August 12, 2016 Author Share Posted August 12, 2016 Feels more wonderful to know I’m not alone Link to comment Share on other sites More sharing options...
gbenzglobal Posted August 12, 2016 Share Posted August 12, 2016 Great Tips :). Thanks Mate Link to comment Share on other sites More sharing options...
emmaki Posted August 12, 2016 Share Posted August 12, 2016 That just makes no sense. Your English is good, but don’t kid yourself and others that you are a proofreader. Lesser should be fewer, for example. Countable nouns? There are plenty more. Also quite a lot of preposition confusion, not to mention that you omit some (in)definite articles from time to time. This is really just the tip of the iceberg.You are not a proofreader. If you are, you would not make these mistakes. Nor would you reply to me like you have above: why wouldn’t you proof[read] your own posts? Just, you know, saying.The proof is quite literally in the pudding in this case. Or is that prove? I just can’t tell, sometimes. Link to comment Share on other sites More sharing options...
canvauser Posted August 12, 2016 Share Posted August 12, 2016 Great Tips! Link to comment Share on other sites More sharing options...
saheedoladele Posted August 12, 2016 Author Share Posted August 12, 2016 I can’t believe you posted that! Do you know why most people fail? Even the successful ones, why some unexpectedly find themselves at level zero? They spend ‘so much’ time analyzing others’ shit whilst neglecting theirs. I won’t do you the favor of analyzing yours…exactly what you started with…It makes no SENSE! Link to comment Share on other sites More sharing options...
saheedoladele Posted August 12, 2016 Author Share Posted August 12, 2016 You’re welcome Link to comment Share on other sites More sharing options...
saheedoladele Posted August 12, 2016 Author Share Posted August 12, 2016 :). Link to comment Share on other sites More sharing options...
abhgraphics Posted August 13, 2016 Share Posted August 13, 2016 Thanks for these tips 🙂 Link to comment Share on other sites More sharing options...
saheedoladele Posted August 13, 2016 Author Share Posted August 13, 2016 🙂 Link to comment Share on other sites More sharing options...
umarhassan786 Posted August 13, 2016 Share Posted August 13, 2016 I ll give you five stars for that. Link to comment Share on other sites More sharing options...
emmaki Posted August 13, 2016 Share Posted August 13, 2016 I didn’t analyze anything. Those are just the glaring errors that jumped out. But please, tell me more about how most people fail!(PS: tip #5) Link to comment Share on other sites More sharing options...
misscrystal Posted August 13, 2016 Share Posted August 13, 2016 Hi, I have a question about tip number 1, Addressing your customer sir/ma does you no harm:Why should I address someone as ma? I used to call my mother that sometimes. Link to comment Share on other sites More sharing options...
flatpp Posted August 13, 2016 Share Posted August 13, 2016 I tend to address my customers via their username (and so do they). It’s way easier. Link to comment Share on other sites More sharing options...
miacmht Posted August 13, 2016 Share Posted August 13, 2016 Yeah, it actually does many harms. I posted request before and wouldn’t look twice at any offers that address me by anything else that’s not my username. Link to comment Share on other sites More sharing options...
shahzaib93 Posted August 14, 2016 Share Posted August 14, 2016 What should be I call a customer ?? Link to comment Share on other sites More sharing options...
misscrystal Posted August 14, 2016 Share Posted August 14, 2016 Call them their username or if you know if they are man or woman call them sir or madame. Link to comment Share on other sites More sharing options...
taverr Posted August 14, 2016 Share Posted August 14, 2016 Tip #1 : Mam*(In Odia Ma means mother) and it is always better to start with a “Hi” cuz sir/mam are quite formal.Tip #3 : You can use it with your repeat buyers but using this with first time buyers will make you look unprofessional.And, sorry to say, but you are not a proofreader and I will agree with @emmaki. There are lot of grammatical mistakes in your post. Link to comment Share on other sites More sharing options...
professionaltip Posted August 14, 2016 Share Posted August 14, 2016 nice one Link to comment Share on other sites More sharing options...
myskillsforsale Posted August 14, 2016 Share Posted August 14, 2016 As you’ve stated, you’re new to Fiverr and thus new to the forums.Here’s a big tip for you: don’t get an argument with emmaki. You will not win. It’s best if you just swallow your pride, apologize, and take the criticism. She’s right, after all.Also, new sellers promoting tips is very much the blind leading the blind. You don’t have the experience to know what works here. Generic tips, as you have posted above, are plentiful enough elsewhere on the forum. Link to comment Share on other sites More sharing options...
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