Fiverr Forum

How to transfer money back to my bank account?


#1

how to transfer money back to my bank account?


#2

Contact Customer Support and ask them to send your funds back to your payment provider.

From Fiverr’s Terms of Service (you have agreed to them when you signed up):

"Refunds

Fiverr does not automatically refund payments made for cancelled orders back to your payment provider. Funds from order cancellations are refunded to the buyer’s balance as credit and are available for future purchases on Fiverr. Funds returned to your balance from cancelled orders will not include processing fees paid.

Deposit refunds, when available from the payment provider, can be performed by our Customer Support team. To prevent fraud and abuse, we limit the total amount of times users can request a payment provider refund from their account which is subject to review by our Customer Support team. Such refunds may be subject to an additional fee. If any processing fees were added at the time of purchase to create a new order, the processing fees from that payment will not be refunded along with your deposit."


#3

Fiverr customer support is worst. If its a big amount then try hard. But every amount matters a lot. Hope you will get ot back


#4

Fiverr CS are always very good in my experience. If the OP follows the excellent advice given by @catwriter, CS will be able to help.

Always be nice to CS - you never know when you might need them. :wink:


#5

In my case i request them but they havent reply i lost my money.