Fiverr Community Forum

How To Understand Buyers And Sellers Who Have Trouble With English

Fiverr Tips
#1

If you’re struggling understanding your seller or buyer because English isn’t their first language; Here are some tips:

  1. Offer questions one at a time instead of multiple questions… This minimizes confusion for them and translation engines like google translate. I found the more you try to translate using a translation service, the more confusing it gets.

  2. If you’re offering a large order gig/have a larger budget, a translator could be an option. Be sure to read gigs and ask translators on here if they can do this for you first before ordering a gig like this.

  3. Fun little thing I found out when speaking to someone today:
    Take their sentence and translate it to their native language. Then, translate it back to English. I found that it was much clearer and sounded like what they meant to say!

Comment if you have any other tips!

21 Likes
#2

Thanks for the tips. I work with many non-fluent English speakers. I think my years trying to interpret students writing has helped me interpret messages from these type of clients. Did you change your profile picture?

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#3

thanks for your effective post I will try to my best conversation with my buyer

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#4

Great information here, lilacpunch:kissing_closed_eyes:

Also I have found that some buyers put too many requirements in a single message, so I try to confirm each one by one, to make sure nothing is being confused. It takes more patience, but the end result is better for everybody.

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#5

No I didn’t change it. :slightly_smiling_face:

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#6

I’m glad it’s helpful for you!

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#7

Great tip. I find I do this too now. I use to worry about asking too many questions in the beginning but came to the realization that I’m doing nothing wrong and only trying to deliver top quality work.

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#8

@lilacpunch Thanks for your great tips . :+1: I always try my best conversation to my buyer.

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#9

It’s always great that people are willing to speak in the native language of their sellers and buyers!

#10

Thanks a lots for this important topics

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#11

the hardest part for seller…
but you have uncle google translate…

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#12

I try not to sell to buyers who have big problems with English as sometimes they not only can’t read the messages I send, but don’t know what they are buying. This leads to a bad experience for both of us.

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#13

I had never looked at your profile picture before. When I did, I asked myself, if it was you or your daughter. Then is your picture of you or your daughter? You look too young to be so knowledgeable in your posts. Maybe I am just so old :older_woman: that everyone looks too young to me. Well, not @newsmike or @jonbaas. :thinking: :laughing: :grin: :kissing_heart:

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#14

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#15

Haven’t had Buyers or potential buyers with a huge language barrier but I can understand where you’re coming from. Most of my gigs are more of a visual so when in doubt I/They could show pictures and get a yes or no on it.

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#16

Definitely me! Young looking enough for people to question if I’m an adult :rofl: Not old enough to have a daughter that looks that old though :wink:

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#17

Thanks & right for your good question

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#18

Absolutely. I think it’s really important as well, to understand their requirements and how you could meet each one of them.

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#19

Nice topic…it helps many new sellers…

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#20

this is really a topics for knowing something

2 Likes