Fiverr Community Forum

How to use Shopping Balance (Cancellation Credit)

I have a cancellation credit. How do I use it. I was hoping that it will automatically apply towards my next purchase but it is not. It is asking me to make a full payment towards my new order. Please advise.

That’s crazy. You have to find a gig with the exact same dollar value before you can use your store credit?

I have same issue they may “swissbank” Policey