How to view my customer support ticket


#1

Hello,
I want to view my support ticket as I made a request to the CS team regarding my problem with the gig.
Can anybody tell me how to view my support ticket as they have sent me a link to the request but I am not able to see it.

Thanks


#2

Hi.
Please you have to see your email that u connect with fiverr, if you dont see your email then again connect with custom support.


#3

How can I review my current ticket which has been marked as resolved?


#4

There seems to be a bug currently with seeing past tickets (unless that´s on purpose); as reported by several people on the forum lately, there was some update. I can´t see my own former tickets now either when I go to my help page as before, I just get a dropdown to submit a new one.


#5

At first when this started I had a link that took me to my old tickets but now that doesn’t work. What the… ??


#6

Getting same issue, not able to find previous tickets.


#7

Can you please tell me how to view my previous Customer support ticket.I got a link in my email but I am not able to find the option of my previous tickets.cs


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