Fiverr Community Forum

How to view my customer support ticket

I want to view my support ticket as I made a request to the CS team regarding my problem with the gig.
Can anybody tell me how to view my support ticket as they have sent me a link to the request but I am not able to see it.


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Please you have to see your email that u connect with fiverr, if you dont see your email then again connect with custom support.

How can I review my current ticket which has been marked as resolved?

There seems to be a bug currently with seeing past tickets (unless that´s on purpose); as reported by several people on the forum lately, there was some update. I can´t see my own former tickets now either when I go to my help page as before, I just get a dropdown to submit a new one.


At first when this started I had a link that took me to my old tickets but now that doesn’t work. What the… ??

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Getting same issue, not able to find previous tickets.

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Can you please tell me how to view my previous Customer support ticket.I got a link in my email but I am not able to find the option of my previous tickets.cs

This is where I finally found how to check my existing support tickets.

Try the link:
It works for me.