Fiverr Community Forum

How to withdraw my balance from a restricted buyer account?

Hello, I am a new buyer in fiverr.
Several weeks agao, my order was cancelled due to some reasons. Therefore I have balance in my wallet.

Then my account was restricted so that I can’t continue to buy service.

So how to withdraw my balance from buyer account, or recover my account so that I can use my balance?

4 Likes

You would need to contact Customer Service to inquire about this.

GG

2 Likes

Contact to customer support hopefully they will give you a proper solution. Thanks.

1 Like

get in touch with fiverr customer support they will surely help you

1 Like

Is there an echo in here? I already said this in my post above - no need to repeat what has been said - posting on the forum just to post is not how you get orders.

GG

3 Likes

Thank you for your replying.
How to contact the Customer Serivice. Is there a online service? Could you plese share the link?

2 Likes

Link to create a new ticket:

Alternatively here’s the email address you should use:

support@fiverr.com

1 Like