How we ask buyers to discus on call?

[zubairmujeeb]

Hi EveryOne,

I am presuming all of you are in the best state of your life.

As a developer there are lot of technical things which cannot be understand on chat, so we have to discus on call. So which platform does the fiver allow to communicate with client?

Waiting to see your kind suggestions and concerns.

Thanks
Zubair

[coerdelion]

Communication outside Fiverr is against terms of service,which you will find here: https://www.fiverr.com/terms_of_service

[rana4944]

There is no method to call the buyer while staying on Fiverr.

[Alex.M]

tell them you want to discuss it on zoom. sometimes requirements are confusing to comprehend. buyer can explain it to you via zoom by sharing screen.

tell them you want to discuss it on zoom. sometimes requirements are confusing to comprehend. buyer can explain it to you via zoom by sharing screen

definitely not allowed …

[catwriter]

Hi EveryOne,

I am presuming all of you are in the best state of your life.

As a developer there are lot of technical things which cannot be understand on chat, so we have to discus on call. So which platform does the fiver allow to communicate with client?

Waiting to see your kind suggestions and concerns.

Thanks

Zubair

So which platform does the fiver allow to communicate with client?

None. You can only communicate through Fiverr; taking the conversation anywhere else will get you permanently banned.

[zubairmujeeb]

tell them you want to discuss it on zoom. sometimes requirements are confusing to comprehend. buyer can explain it to you via zoom by sharing screen.

can you share me any reference ?

[zubairmujeeb]

What is the other way we can chose if the requirements are more confusing?

[zubairmujeeb]

Communication outside Fiverr is against terms of service,which you will find here: https://www.fiverr.com/terms_of_service

But what is the other way if we need to discus?

[janali]

You could ask the buyer to send you a video through Fiverr I suppose, it’s not a call but if you are clear about what you need, the buyer should be able to just give you all the requirements then.

[zubairmujeeb]

You could ask the buyer to send you a video through Fiverr I suppose, it’s not a call but if you are clear about what you need, the buyer should be able to just give you all the requirements then.

I understand, But what point is the requirements are not much easily to understand on a single recording then buyer send his recording again and again? or i think buyer may be get more confused about this type of things and he / she gone away or find an other seller.

So i need to know if any other source that fiver allows that would be i guess more helpful for us. Please share reference as well if you know any other source.

Thanks

[Alex.M]

But what is the other way if we need to discus?

But what is the other way if we need to discus?

why do you think there’s a different way ? You can only communicate on Fiverr , it’s as clear as possible

[zubairmujeeb]

But what is the other way if we need to discus?

why do you think there’s a different way ? You can only communicate on Fiverr , it’s as clear as possible

No i am not looking for another platform. I am looking to find the better way to communicate with client if call is not possible?

[Alex.M]

No i am not looking for another platform. I am looking to find the better way to communicate with client if call is not possible?

the only way is to communicate through Fiverr , on the order page or in your inbox with the other user

[markhallva]

No i am not looking for another platform. I am looking to find the better way to communicate with client if call is not possible?

There isn’t one.

Everyone else manages to complete their orders without having to communicate off-site.

At most, all you can do is ask them to record a short message verbally explaining what they want you to do. Actual conversations can only be done via text.

[zerlina84]

No i am not looking for another platform. I am looking to find the better way to communicate with client if call is not possible?

You have 2 ways.

• Fiverr chat
• Record a video/audio (if it’s REALLY that necessary - I don’t understand what can’t be discussed via messaging but ok) and send it to them

[zubairmujeeb]

You have 2 ways.

• Fiverr chat
• Record a video/audio (if it’s REALLY that necessary - I don’t understand what can’t be discussed via messaging but ok) and send it to them

No, Sometimes Buyers needs to show his screen and wants to show the current website which is on his own local computer. So we have to look at that first before accepting the order request.

[zerlina84]

No, Sometimes Buyers needs to show his screen and wants to show the current website which is on his own local computer. So we have to look at that first before accepting the order request.

Ok! Then ask them them to record it with their phone and send it to you. There’s no problem with that.

[zubairmujeeb]

Ok! Then ask them them to record it with their phone and send it to you. There’s no problem with that.

Okay Thanks. But what if the buyer send his details, phone number by himself without asking him so in that case what should we do?

[markhallva]

Okay Thanks. But what if the buyer send his details, phone number by himself without asking him so in that case what should we do?

Inform them that you are not allowed to communicate off-site.

[zubairmujeeb]

Inform them that you are not allowed to communicate off-site.

Yes. I always tell them. Moreover fiver is the safest platform.

[janali]

I understand, But what point is the requirements are not much easily to understand on a single recording then buyer send his recording again and again? or i think buyer may be get more confused about this type of things and he / she gone away or find an other seller.

So i need to know if any other source that fiver allows that would be i guess more helpful for us. Please share reference as well if you know any other source.

Thanks

The short answer is:

There is no other way. You are not allowed to talk to the buyer outside of fiverr and you are neither allowed to share any contact information. A mail address would qualify as that already.

[zubairmujeeb]

The short answer is:

There is no other way. You are not allowed to talk to the buyer outside of fiverr and you are neither allowed to share any contact information. A mail address would qualify as that already.

Yes, Thanks. BTW fiver is the safest platform.

[catwriter]

I understand, But what point is the requirements are not much easily to understand on a single recording then buyer send his recording again and again? or i think buyer may be get more confused about this type of things and he / she gone away or find an other seller.

So i need to know if any other source that fiver allows that would be i guess more helpful for us. Please share reference as well if you know any other source.

Thanks

or i think buyer may be get more confused about this type of things and he / she gone away or find an other seller.

Another seller wouldn’t be allowed to communicate with them outside of Fiverr, either.

But what if the buyer send his details, phone number by himself without asking him so in that case what should we do?

Make it very clear that you will only communicate with them through Fiverr.

[coerdelion]

If the buyer keeps insisting on communication outside fiverr … report and block. Don’t risk your account.

[share_thought]

i would recommend using only fiverr not any other communication ways.
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