Okay, this isn’t my first-time experience dealing with buyer that don’t do supervision. I believe that most of buyers here don’t know how to interpret their needs into a detailed job description, so it will be my role to ask for additional informations and re-interpret their needs, ensuring that both parties will be on the same page.
I currently have a buyer who always buy Pro services. He just bought my service package which is considered as expensive, and i’m quite sure that this buyer really know about quality aspects.
The problem is: he gave me the freedom to make the design, but he haven’t replied to my messages about asking for additional informations. It’s been 2 days, and i started to feel worry if he would reply to my messages. The countdown timer is ticking and the process of designing quality works need time.
I actually don’t want to use the order resolution feature to extend the delivery time and state that he doesn’t provide sufficient informations. But if that is needed, that will be my last resort.
So, how would you deal with this kind of buyer? Just wanted to know some perspectives of fellow sellers here