Fiverr Forum

I accept seller custom order but he did received and my payment is deduct


#1

hello
please help me i accept a seller custom order of 45$ and payment through payoneer
my payment is deduct from my account but seller did not received any order from my side and… in my payoneer account no transaction record of my this payment.
if my seller did not receive my order… in payment no transaction record available then where is my amount where he gone please guide me please


#2

HI

Please fill the buyer requirements column in the order page and send details over there. So the order goes live and seller receive order.Thank you BSupport