Almost added portfolio on 20+ orders and it never appears in my profile. Can anyone guide?
I remember you asked this question before.
Have you checked to make sure your live portfolio is switched on in the gigs section?
Yes I asked how to then I saw Live portfolio was already on but not even a single appears
Okay - when you upload your work, you’ve got to make sure that the image is chosen for the live portfolio.
Also, your buyers have to click a check box to say they agree to the inclusion of their work.
If you check everything and images still aren’t being added, I’d contact CS if I were you.
when you upload your work, you’ve got to make sure that the image is chosen for the live portfolio.
How to ensure this?
Hold on - I’ll do a screenshot for you in a bit!
That will be helpful thanks will be waiting
Here you go - it picks up on any images/videos you upload, and you have to choose which one you want to use by clicking the left and right arrows under the portfolio sample box.
Hope it helps!
Basically I mostly upload just 1 I even tried 2-3 one time but still no appearance.
I guess as you said to contact CS
Good luck with it - do let us know if you can get it to work, and what the problem has been - it’ll be useful for other users.
Surely I am just to submit and when I get reply will post it here.
Our team was able to review this for you, and for future orders buyers will be able to add their deliveries to your live portfolio. Sorry about any inconvenience in the meantime!
Just a reminder, portfolio images are part of the buyer feedback and rating process. If your buyer does not rate your order or choses not to include the image in their review, then it will not appear on the Gig page. You can read more about this if you would like here:
Setting Your Live Portfolio | Rating your Order
Hope that helps! Please let me know if you have any questions.
Not have to see for new few orders
Fingers crossed it works for you!
Hey worked I got the Ist portfolio on my gig
Thanks for help
I’m ever so glad you got there in the end!
Yes and it was your idea to contact CS as I though this has nothing to do with CS as it might be my problem.