Fiverr Forum

I am a High Volume Buyer and Need Assistance Placing My Order


#1

Hello Everyone !! I really like Fiverr. Great place, great concept, needs a few tweaks though.

I am a volume buyer, and have had issues placing an order. I sent a customer service ticket three hours ago. However, I was hoping, all I need is, for my account to not be tagged as possible fraud anymore. I sent in an order a few days ago, but it was cancelled and I wasn’t sent a refund, so I went to my Paypal account and cancelled the transaction. Later when my seller and I figured out the problem, I went to paypal and rescinded the cancellation. Long story short, the cancellation went through anyway, and that was AFTER my seller had provided their work. So, I am trying very hard to send in another order, so that my seller can get paid and we can get our work done. Ideas anyone ? Like Fiverr - very much. Thank you


#2

I know that canceling the transaction through Paypal is about the biggest no-no there is around here. (Just search the forums)
There’s nothing we can do for you. It’s strictly between you and Fiverr at this point.