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I am going to complete first level but got my first Bad Review

Hello everyone!
I am going to achieve level one but got my first Bad Review. The buyer didn’t give me instruction and place order without discussion. I have all 5 stars on my profile but one of its ratings is 4.4.
I can’t send buyers requests. Please, anyone, help when will I am able to send buyer requests.
Or any other guidelines.
waiting for your response,
Sidra

Hi @sidrabashir888 This is not a bad review, any thing less than 3 is counted as a bad review. you are good , so carry on your good work. Good Luck

But i can’t send buyer requests, it need overall 4.7 rating to send buyer requests. Or lost my gig