I am going to quit Fiverr and I want others to support me as they have recently introduced an INSANE policy of maintaining order completion rate (actually not an order completion rate, it is the new policy to punish those sellers who had 1 or 2 cancellations in their history) that will drop automatically if you not taking new orders due personal family. I have not been able to give time in last 30 days so had just orders 2 orders with no cancellations. Now i am ready for taking further orders but now i know they want to kick me. I know there are many others talented people like me who have same conditions.
I had a cancellation of order on 15th March 2018 and afterward there is no cancellation and i was demoted on the same date so I waited for a WHOLE MONTH to regain LEVEL 1 seller status. The new policy states that you must have above 90% order completion rate in last 60 Days but the reality is different, my order completion started to drop in last 2 weeks and i started contacting support for finding the reason of this.
As always, just a pre-set response from the team always keep coming till an email came that blew my mind. It states
Blockquote “Please remember that this feature is calculated based on the last 60 days, so this percentage will fluctuate as old orders are removed and new orders are added. For example, if there are no new orders and old orders are removed, then this statistic will drop.”
According to that lines written in Levels, you need to have 90% completion rate which means you should have no cancellations in last 60 days. I have 2 orders in last 30 days and have i guess 2 or more orders in 30 days before the last 30 days (my level 1 seller was demoted before 30 days so i was not able to secure more) There was a cancellation on 15th March so I should be kicked tomorrow because i have a cancellation on 15th.
But no this is not the case, you must have complete new orders of maximum numbers and you have to beg your buyer now not to cancel as if you have 1 single cancellation then you are finished for 2 or 3 months.
If you are not able to secure more orders then you are again finished because you are struggling, you should DIE instead of falling down. This is INSANE.
I am going to quit if they have that kind of INSANE policies for SELLERS who gave them their SHARE of earning. They are just sitting and earning money without any struggle now.