I got an order on my “ I will write a letter of complaint gig” this morning. However, it was not to write a 400 word letter of complaint. It was to proofread and rewrite a 1400 word letter of complaint written in a rambling way by a clearly upset writer who paid extra for 24 hour delivery. Because I did not want a cancellation I said I would do the job. I put in triple the work I would have if I simply were to write a letter. I was asked to cut out what was not needed and I did. I cut the words to almost 1000. Now I just heard back from the buyer who said unfortunately there were many errors and they wanted to cancel. I responded that if there were errors they were not in my proofreading, spelling, grammar or sentence structure and I would rewrite what was nor clear.
Now I am having second thoughts and wondering if I should cancel in spite of losing $ and wasting time I could have spent working on other orders. My stats are all 98 and 100%. Any opinions?