Fiverr Community Forum

I am not able to send reply to client

Hi fiver community.
i have recently receive a message from client but i am not able to send reply to customer.
i receiver this error message when i try to give a reply.
you cannot perform the action.
please contact customer support.
your reply will be highly appreciated.
thanks

2 Likes

I think any buyer complaint support team for your profile that’s why your massage option is blocked.you contact with support team it will be enable again within 3 days. Don’t Worry. Best of luck :slight_smile:

1 Like

thanks. but i can send replies to all other client. only cannot send reply to the particular client.

2 Likes

The particular user will be probably banned

3 Likes

Than only the particular client probably banned for contact with him.

1 Like