I am not receiving the correct amount


#1

A few days a go I had an order which was for $40 and today it got marked as completed. In the page of the order it says I should earn $32 but in the revenues it shows as $28.
I don’t see any reason why this is happening?
Can someon explain or help please.

Thank you!


#2

Yes, it should show $32. Did you get an extra tip or did the buyer purchase a gig extra separate? Maybe the other $4 are separate and still pending?? Check your revenue list again. If you don’t see it contact customer support for assistance.


#3

If it was added on later on the order or it was a tip, it would be a separate revenue (try checking the revenue above it). If this is not the case, contact Customer Support as mentioned by @annai80


#4

Thank you :slight_smile: