I am seller and want to cancel an order

[saadiqbal33]

How to cancel an order where work delivered? The client is asking to cancel order because he isn;t satisfied?

[arfanmiah]

go to the order page and click on VISIT THE RESOLUTION CENTER and then select the cancel order option.

[saadiqbal33]

go to the order page and click on VISIT THE RESOLUTION CENTER and then select the cancel order option.

I want to cancel mutually. and does it effects my profile?

[zaiba202]

I want to cancel mutually. and does it effects my profile?

It will hurt your completion rate.

[saadiqbal33]

It will hurt your completion rate.

how much?

because I am fed up with this buyer.and I know fiverr will not take my side

[arfanmiah]

I want to cancel mutually. and does it effects my profile?

yes. no matter what, canceling a order will decrease your order completion rate. but it will go away after 60 days.

[zaiba202]

how much?

because I am fed up with this buyer.and I know fiverr will not take my side

It will not effect that bad on your profile.

[saadiqbal33]

yes. no matter what, canceling a order will decrease your order completion rate. but it will go away after 60 days.

but I want to be at level 1 asap

[saadiqbal33]

It will not effect that bad on your profile.

I heard that if cancellation rate belows 50% then id have chances to be blocked?

[arfanmiah]

but I want to be at level 1 asap

you need to Achieve some goals before you can level up. you can find more details on Analytics page from you profile.

[zaiba202]

I heard that if cancellation rate belows 50% then id have chances to be blocked?

No fiverr not block sellers for their decrease of completion rate.

[zaiba202]

No fiverr not block sellers for their decrease of completion rate.

But it will a hurdle in getting your level one seller badge.

[arfanmiah]

I heard that if cancellation rate belows 50% then id have chances to be blocked?

not sure if its true. but one canceled order isnt gonna get you to 50%. so no need to worry. my lowest calcelation rate was 69% and i made it to 100% in a month.

[saadiqbal33]

I heard that if cancellation rate belows 50% then id have chances to be blocked?

is it confirmed because I lost one id before due to some reasons.

And one more client left order at my gig , now he is not answering, What to do in such casse?

[saadiqbal33]

But it will a hurdle in getting your level one seller badge.

cancellation rate completely removed from profile after 60 days or not?

[zaiba202]

cancellation rate completely removed from profile after 60 days or not?

Yes it will removed after 60 days.

[saadiqbal33]

Yes it will removed after 60 days.

It means then I have option if didnot remove from marketplace

[arfanmiah]

is it confirmed because I lost one id before due to some reasons.

And one more client left order at my gig , now he is not answering, What to do in such casse?

if he has given you the instruction for the job then go ahead and complete it. if not then send the cancel option. otherwise he can get you in trouble. like canceling the order after the delivery and also give u a bad review. so i think its best if you cancel it. also after 60 days your cancellation rate will increase. meaning the canceled order wont affect your rate after 60 days.

[zaiba202]

It means then I have option if didnot remove from marketplace

If you do not break terms of service of the Fiverr you will be safe. Read and follow Fiverr terms of service.

[saadiqbal33]

if he has given you the instruction for the job then go ahead and complete it. if not then send the cancel option. otherwise he can get you in trouble. like canceling the order after the delivery and also give u a bad review. so i think its best if you cancel it. also after 60 days your cancellation rate will increase. meaning the canceled order wont affect your rate after 60 days.

If I cancel order before starting then It will also counted in cancellation rate?

[saadiqbal33]

If you do not break terms of service of the Fiverr you will be safe. Read and follow Fiverr terms of service.

much time needed to read

[webexpertiqbal]

but i recommended for you you should must maintain fiverr terms and conditoins. thank you so much.

[arfanmiah]

If I cancel order before starting then It will also counted in cancellation rate?

what do you mean by order before starting ? hasn’t he placed the order ?

if the order hasn’t started yet then i would suggest to wait for the buyer to give you instruction. until then no need to do anything.

[saadiqbal33]

(post withdrawn by author, will be automatically deleted in 24 hours unless flagged)

what are you saying?

[arfanmiah]

much time needed to read

most people get banned cause of contacting clients outside fiverr and by creating more than one account on fiverr. and also some gets in trouble for copyrights. so dont do anything stupid and you will be fine.