Fiverr Community Forum

I can not verify my fiverr account with NID card

Hello, I can not verify my Fiverr account with my NID card. I fill up my billing settings using my id card information. Then I go to the verify id page then chose the id card then take my id card photo but Fiverr does not take my photo and returns again to verify the id page. Now, what can I do? please help me