Fiverr Community Forum

I can´t pay with my debit visa card

Good day I can´t pay with my debit visa card, can anyone explain me if is a bug? I paid 5 times and the operation is freeze, after that they return my money but I can´t buy the product. I send 3 messages already to fivver support and nobody answer me. The card has no limit and is available to pay online so please, help!

Hi Pablo. Could be a bug, support will be able to tell you, but it can take up to 24 hours for a reply, sometimes longer if they get many tickets.

Alternatively, if your order is urgent and you have a PayPal account, you could try that.

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Maybe your debit card is not acceptable for international payments. So, I suggest you to contact your bank or try to pay with PayPal.