Hello, I am new seller in FIverr. I tried to add my social media profiles to my FIverr profile, But it shows an error message. It seems to me social media profile did not added. How can I solve this issue? Waiting for response from experts. Thank you.
Normally it happens when you already have an account that you deactivated or it is suspended by fiverr and you attached your social profiles with those accounts. So it seems more likely that you have already used your social profiles on another account, befor this account.
thanks a lot
Thank you very much @jozzii for you reply. I had an account before this. But I totally deactivated that account. So, are there no way to add my social profile now? How should I do?
Unfortunately, no. I once tried the same thing, and contacted fiverr support to allow me the use of my previous social information on new fiverr account, but all in vain
@saiful_shuvo please clear your cache and cookies and try after 12 hours.
@afzaldesigner78 Thank you for your reply. I have deactivated previous account 4 months ago, tried to add social media profile several times but it does not work
Which browser you are using?
@afzaldesigner78 Google Chrome, Brave
Maybe you can try this;
Change your file name and try add again to your social media profiles and don’t forget to check what file format is able to use on your social media profile.
@silveni Actually I did not understand. What do you refer as file name?
File name is the name of your file.
Your previous file name is geebee, then change the file name with another name.