Fiverr Forum

I can't access anything on fiverr


Yesterday I got 4 Express orders and got promoted to level 1.

Today when I login to my fiverr account, everything went blank.

I can’t see my analytic, I can’t see my sales, I can’t even talk

to my customers. I can’t do anything.

I tried to contact support but I keep getting this message:


We’re sorry, but something went wrong.

Take me back to the homepage

If anyone can contact fiverr support, please tell them to cancel all my orders

AND Tell the buyers that I can’t deliver the order because of a fiverr bug.

Thank you.


@private_proxy, You can reach Customer Support through your Email that is Linked to your Fiverr Account. You can Also use the Fiverr Facebook Page…

Or You can Try Clearing your Cookies and Restarting your PC.



If you can’t help, please refrain from posting.

Yes, I have tried all of the above. I still can’t contact support or access my orders.


This is ridiculous. Fiverr just gave me tons of order (5 already)

and no way to deliver them. They won’t even allow me to contact them.


I found out how to contact fiverr.

You have to log out and use your email to contact fiverr. Then it’ll work.

If you log in to your account and send a contact request, it won’t work.

This is an account related issue. Once you reach level 1, fiverr

pull the plug and screw you over.

Hope this helps.


Oh great.

Now Fiverr decided to punish me with a 83% cancellation ratio.


The issue is solved now. Thanks for fiverr Customer Support. :slight_smile: (Y)


This is why I hate the cancellation ratio.