I cant change my email address?
Greetings and welcome @skypigeon, To change your log in email address, please go to your Account settings tab. If your account is currently associated to a Paypal email address from a previous withdrawal, you can change click on the option to change your Paypal email address where an email with further instructions will be sent to your current Paypal email address.
I would like to change my email address as well. Anybody know how?
I’m not seeing an answer to this question??? How do I change my main email account to a different email?
I have tried to contact support and submitted requests to answer this question for over a year, I still have no answer and cannot change my email address either. It is not valid and the support here is frustrating as I cannot get an answer to a seemingly simple question.
HI All, this is the answer I received. I am challenging this policy however because I did not provide Fiverr with my full name or address when I signed up so I do not know how they will verify I am who I said I am.
Chris (Fiverr Customer Support)
Jul 29, 9:29 AM EDT
Please supply us with:
-a scanned copy of your passport or another government-issued ID (Attach when you reply to this message)
-a picture of yourself holding your ID (a selfie)
-your account’s security question (question only)
We ask for your understanding in going through this process as we take the security of the account seriously.
Chris | Fiverr Customer Support
Please review our Fiverr Online Safety Tips
I am wondering if there is a fix to this problem yet. This question was asked 5 years ago… even if it was a small bug or error you would think that this would have been fixed in 2-3 years. My business is growing and I would like to switch from my unprofessional personal email to my business email. I would like to use my business address that way my team can interact and get notifications with fiverr gigs without having to use my personal email. We work on G-Suite and get notifications, chat, share documents, and work through this portal… I don’t see why fiverr can’t get with the times. This one simple problem to fix is going to send me to a competitor to find a company that my team can work with because where i’m at with my business I don’t have the time to deal with these simple tasks.