I can't claim my payment!


#1

Hello,
I have just withdrawn an amount of money from Fiverr through PayPal. I got an email which says: “Claim your money”. After I click on it, it says: " log in or sign up to claim your money". After all of this, my balance is still the same and the money didn’t come in my PayPal account! I tried this for more than 2 days and I have not received anything yet!
What should I do?


#2

Please contact the fiverr support
https://www.fiverr.com/support_tickets/new?source=footer


#3

Try logging into PayPal with the same email address you use on Fiverr. If it works, on the Fiverr end you should see a notice that says your withdrawal was completed successfully. If it doesn’t work, contact Support.


#4