I can't deliver orders or access the buyer requirements on my computer


#1

I reached out to Customer Service yesterday, but have several orders due today and would love to resolve this quickly. I’ve tried clearing my cache and refreshing my browser, but I’m still struggling to access the delivery and buyer requirements features.

Thank you!


#2

@maddieco

Could you please try with different browsers and check it?


#3

I’ve tried on FireFox, Chrome, and Safari (within the past hour), and also cleared my cache on all three. I’m still not having any luck.

Thank you!


#4

Just complain at Fiverr CS and post that ticket request id at fiverr support twitter handle - you’ll get faster CS response. :slight_smile:


#5

Hello mam
You can try with another browser as chrome Firefox safari


#6

Thank you! It’s resolved now. I cleared my cache twice and waited a few hours.