Fiverr Forum

I cant do The verification


#1

Before withdraw the money we have to verified the request by mobile phone message. Unfortunately fiverr showing me a unknown number. As far as I can remember, I didn’t add that number. What to do now?
Please help me!


#2

That’s a tight situation, I’d say try changing the number to yours (but I think you’d still be required to verify the old number before you’re allowed to add a new one)

The only option left is to contact customer service and explain the situation, maybe they can help. I’ve never been in this situation but the best advice anyone can give you right now is “Contact Customer Service”