Why can’t I find my Gig while searching? Why is my Gig no longer in the same spot in the marketplace?
A Gig’s position in the marketplace is based on seller performance over a set period of time. Gig positions are not permanent and can rotate on a daily basis. There are many factors to take into consideration, some of which may include order cancellations, delivery rate, responsiveness, etc. There may be other Gigs currently performing at a higher rate than yours. If other sellers are ranked higher, they may be consistently getting 5 stars, delivering on time, communicating quicker, etc. This all counts. Make sure you deliver high quality, original work, avoid late deliveries and cancellations, be responsive and always keep a professional manner.
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The above is from the Help Centre.