I am working with a client and there are four ongoing orders. After working for some days, some new requirements were added for which I didn’t deliver the orders and planned to extend the delivery time (the orders are counted as ‘very late’). But, in the resolution center both my client and I can’t find that option though it was there and I used that earlier too.
What should be done now? I’ve contacted the customer support on 9th September and they are busy to reply till now.
Here is the screenshot: https://imgbbb.com/image/YaCxxv