Fiverr Community Forum

I can't read my personal massage

i got a msg from a interested person of my gig bt when i tried to open it i got a msg that “For privacy reasons, this user may not be contacted directly.” what does that mean? help me

Usually that means that the member’s account has been suspended for wrong-doing. He might not have written to you because he really was interested in your gig but to get you to open the message, which was just spam, or contained a virus, or was a phishing attempt to steal your account information.