rehmat_laal Posted October 10, 2016 Share Posted October 10, 2016 Hello everyone,I hope many of you have experienced it. You know what I just went thru? Well, a buyer ordered on my gig, and I delivered his work. Due to his less communication I could not done his work the way he wanted it to be done, may be. But I did create 6 logos only for $5 and asked him to choose one from it, but still he gave me a 1 star feedback.I contacted the customer support, they did not help me. Then I messaged again to the buyer telling him I’ll redesign your logo if you can provide me the sample. He has not replied yet, but I can see that he has edited his feedback and made it a 5 star.Now the bottom line is, I have created 09 orders in total, and 8 of the feedbacks are positive and one is not rated. And it shows in Analytics that I have 8 positive reviews 1 negative and 1 not rated. Really? I have created only 9 orders only. One is not rated I know. And 8 of the feedbacks are positive I can see them. Where is the negative one? And where does that come from?Any suggestion please?Thanks Link to comment Share on other sites More sharing options...
misscrystal Posted October 13, 2016 Share Posted October 13, 2016 You could ask customer support this question. Link to comment Share on other sites More sharing options...
rehmat_laal Posted October 14, 2016 Author Share Posted October 14, 2016 Yes, I asked them. Firstly they said clear your browser history blah blah, then I explained them, and later on they sorted out the issue. Thank you Link to comment Share on other sites More sharing options...
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