I can't send buyer request again what is wrong i have 5 star review from 3 people what is going on on fiverr


#1

please any to help me out


#2

You must have done the fiverr Rule violation… that’s why you can’t send buyer request now :smile:


#3

no i didn’t a buyer rated me with 1.7 and after that i got more orders which they rated me with 5 stars so i don’t see any sensible reason why i was unable to send the request


#4

Are you seller or buyer? If you’re a seller then Posting request in buyer request sections - That’s by default violation! :wink:


#5

i am a seller i didnt post request in the buyer section because i am aware that violates fiverrs rule


#6

Whats your positive rating.
If it’s below 90%, you will not be able to send buyer requests


#7

i dont know my positive rating how do i calculate that


#8

Your review rate needs to be above a certain threshold, according to some forum threads it´s 90%, so with your 1* review, you might be below that. Yes, it´s very unfortunate that a single bad review can keep you from replying to BRs, yes, Fiverr should put that requirement on their info page about sending offers to Buyer Requests, but we can´t do anything about that here on the forum, you can try putting it in Site Suggestions or tell Customer Support.


#9

Goto your profile page and you will see that there


#10

Select your profile image and then click on your username


#11

i saw 4.2 there so what does it that mean


#12

What’s your positive rating there?


#13

i have 5 star rating from three people and just one negative review


#14

i dont know how to check my positive rating


#15

You’ll see it on your dashboard or in the analytics section.


#16

yes i have checked it it is 4.2


#17

Your percentage is 4.2 x 20 = 84% so you can’t use buyer requests I’m afraid, as it’s below the 90% threshold.


#18

waooh so what is the way out


#19

Get more 5 star rating then rating % will increase after you’ll be able to send request


#20

Screenshot-2017-11-15 Fiverr rainny_writer To-dos

Look at the top left-hand corner of your dashboard.